Privacy Policy

Last Updated: January 12, 2026

CoPact Inc. (“CoPact,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our products, including any AI powered tools, platforms, or assessments (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us, information that is automatically collected, and information from third parties.

1.1 Information You Provide to Us

You may provide us with information including, but not limited to:

  • Name, company name, job title

  • Email address and phone number

  • Account credentials

  • Information submitted through forms, assessments, or questionnaires

  • Communications with us, including emails and messages

  • Billing and payment information, which is processed by third party payment providers

1.2 Information We Collect Automatically

When you access our Services, we may automatically collect:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages visited, time spent, and referring URLs

  • Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information from:

  • Analytics providers

  • Marketing and advertising partners

  • Publicly available sources

  • Business partners and integrations you authorize

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our Services

  • Deliver assessments, reports, and outcome insights

  • Communicate with you regarding support, updates, or relevant offerings

  • Personalize and improve user experience

  • Process transactions and manage accounts

  • Monitor usage trends and platform performance

  • Protect against fraud, misuse, and security threats

  • Comply with legal and regulatory obligations

We do not sell personal information.

3. How We Share Your Information

We may share information only in the following circumstances:

3.1 Service Providers

With trusted third party vendors who perform services on our behalf, including hosting, analytics, payment processing, and customer support.

3.2 Business Transfers

In connection with a merger, acquisition, financing, or sale of all or a portion of our business or assets.

3.3 Legal Requirements

If required to comply with applicable laws, regulations, legal processes, or governmental requests.

3.4 With Your Consent

When you explicitly authorize us to share your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate, secure, and improve our Services, understand usage patterns, and enhance functionality.

You may manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Services.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect your information. No system can be guaranteed to be fully secure, and we cannot ensure or warrant absolute security.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal information we maintain about you

  • Request correction or deletion of your information

  • Object to or restrict certain processing activities

  • Withdraw consent where processing is based on consent

Requests may be submitted using the contact information below.

8. International Data Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where we or our service providers operate. We implement appropriate safeguards to protect transferred data.

9. AI and Data Use

CoPact uses data provided through the Services to generate assessments, insights, and outcome recommendations. Client confidential data is not used to train public or third party AI models. Any internal model improvement uses aggregated and anonymized data only.

10. Third Party Links

Our Services may contain links to third party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be reflected by a revised Last Updated date. Continued use of the Services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, contact us at:

CoPact Inc.
Email: customer.experience@copact.ai

This Privacy Policy reflects CoPact’s commitment to trust, accountability, outcome ownership, and responsible data use aligned with our results based business model.